Mtn Sales Agents Jobs in Johannesburg

Sassa - Team Coach NEW

Randburg

Negotiable

and managing a team of +- 20 agents

Coaching and developing agents through continuous one-on-one and updating matrix

Manage and motivate agents through different forms

Quality management/improvement call evaluations for each agent weekly

Ensure that all agents meet agent adherence and reach service

Set key performance indicators for agents and review agent performance according to KPIâ€™s in conjunction Centre Manager on a regular basis

Assist in agent career development and identify training needs

Resolve

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