Client Manager Sa Jobs in Mpumalanga, Kwazulu Natal
Customer service / support
- Contract
Customer Support Supervisor Centurion
Smartops Ltd
South Africa
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team Always ensure service excellence and client satisfaction with all client products. Providing back-up support operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure through calls and emails. Hire, onboard and train new Client support specialist employees. Assess own performance capabilities and experience. Active performance management of operational teams. Undertake any additional
share this job on whatsappCustomer Support Supervisor Market Related
Smartops LtdSouth Africa
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team Always ensure service excellence and client satisfaction with all client products. Providing back-up support operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure through calls and emails. Hire, onboard and train new Client support specialist employees. Assess own performance capabilities and experience. Active performance management of operational teams. Undertake any additional
Junior Quality Assurance/quality Control Agent Market Related
Smartops LtdSouth Africa
and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
Customer Support Agent Centurion
Smartops LtdSouth Africa
Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
Customer Support Agent Market Related
Smartops LtdSouth Africa
Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
Quality Control Agent Centurion
Smartops LtdSouth Africa
and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
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