Area Manager Mining Maintenance Systems Jobs in Mpumalanga
Customer service / support
- Contract
Junior Quality Assurance/quality Control Agent Market Related
Smartops Ltd
South Africa
procedures, and quality standards. Identify and document areas for improvement in agent performance. Collaborate identify trends, patterns, and areas of improvement. Present findings to management and recommend actionable them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
share this job on whatsappQuality Control Agent Centurion
Smartops LtdSouth Africa
procedures, and quality standards. Identify and document areas for improvement in agent performance. Collaborate identify trends, patterns, and areas of improvement. Present findings to management and recommend actionable them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
Customer Support Supervisor Centurion
Smartops LtdSouth Africa
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team Onboarding new Customers on various internal systems. Always ensure service excellence and client satisfaction operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence
Customer Support Supervisor Market Related
Smartops LtdSouth Africa
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team Onboarding new Customers on various internal systems. Always ensure service excellence and client satisfaction operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence
Customer Support Agent Centurion
Smartops LtdSouth Africa
Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
Customer Support Agent Market Related
Smartops LtdSouth Africa
Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
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