Providing exceptional and professional client service to ensure all processes are followed timeously outstanding contact information of members.
Respond to Customer Queries : Respond to a high volume of online chats and liaise with customers on sales all queries/concerns. Ensure accurate logging of customer queries as quickly and efficiently as possible Document Issues and Resolutions. Document each customer's inquiry, as well as the solution, in addition
Respond to Customer Queries : Respond to a high volume of online chats and liaise with customers on sales all queries/concerns. Ensure accurate logging of customer queries as quickly and efficiently as possible Document Issues and Resolutions. Document each customer's inquiry, as well as the solution, in addition