reports and checks, to ensure effective and efficient admin operation. Update customer account/details with minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. resolution of customer issues. Proficient in MS Office. Technical knowledge and comprehension of software weekends, and holidays, according to the company's support schedule Candidate must have their own transport
Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying satisfaction with all client products. Providing back-up support to fellow administration team as and when required reports and checks, to ensure effective and efficient admin operation. Generate daily, weekly, and monthly management and emails. Hire, onboard and train new Client support specialist employees. Assess own performance through necessary. Monitor, coach and develop customer support team members to ensure that they maximise their
reports and checks, to ensure effective and efficient admin operation. Update customer account/details with minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. resolution of customer issues. Proficient in MS Office. Technical knowledge and comprehension of software weekends, and holidays, according to the company's support schedule Candidate must have their own transport
Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying satisfaction with all client products. Providing back-up support to fellow administration team as and when required reports and checks, to ensure effective and efficient admin operation. Generate daily, weekly, and monthly management and emails. Hire, onboard and train new Client support specialist employees. Assess own performance through necessary. Monitor, coach and develop customer support team members to ensure that they maximise their
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality accuracy. Proficient in using QA software and MS Office Suite (Excel, Word, PowerPoint). Effective communication for professional development and career growth. Supportive and inclusive work environment. Market Related
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality accuracy. Proficient in using QA software and MS Office Suite (Excel, Word, PowerPoint). Effective communication for professional development and career growth. Supportive and inclusive work environment. Market Related
information of members.
in customer service/account management Microsoft Office experience CRM system knowledge Business acumen to work in a team Ability to resolve conflict Supportive Open to feedback Persistence Salary R20,000 -
Management or similar COMPUTER SKILLS:- PC Literacy: MS office – intermediate to advanced level SAP experience
provide answers to questions and offer customer support. The goal, overall, is to build both the engagement