a Contractual Client Liaison Consultant, you will play a crucial role in ensuring client satisfaction satisfaction. Providing exceptional and professional client service to ensure all processes are followed timeously contact information of members.
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets systems. Always ensure service excellence and client satisfaction with all client products. Providing back-up support to fellow administration team as and when required. Timely and accurate administration of customer
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets systems. Always ensure service excellence and client satisfaction with all client products. Providing back-up support to fellow administration team as and when required. Timely and accurate administration of customer
They provide lead generation and sales enablement services, and use a combination of data and highly contextual genuinely loves customer service and has strong experience and ideas on how a client journey should work. issues is beneficial. What you'll do Manage the client relationships as soon as campaigns have gone live relationships to ensure client retention Have regular catch-ups with existing clients (during and post campaigns) to review the relevant campaign stats so your clients can have an informed and insightful conversation
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call Proficiency in collection software Previous Administrators- Collection experience will be advantageous
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call Proficiency in collection software Previous Administrators- Collection experience will be advantageous
analysis – client supply (dealer network) Data evaluation Improvement and adherence to client dealer network advantageous Dealer network experience (Parts and service will be advantageous) Customer handling skills
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations Education: Diploma or Bachelor's degree in Business Administration will be advantageous, Communications, or a
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations Education: Diploma or Bachelor's degree in Business Administration will be advantageous, Communications, or a
be interested in? Responsibilities : Assist USA clients with telephonic queries (tracking of orders, refunds Languages as you will be dealing with American clients Ability to work night shift Typing speed : Min energetic and extremely passionate about customer service R24.75phr to R39phr