you'll work A trailblazer in the digital property management sector, prioritising customer-centric solutions you'll role As a Customer Support Specialist at this scaling startup, you will play a vital role in handling financial management, issue resolution, and team development. You will be responsible for managing customer complex financial disputes Outstanding rental management (15%): pursue outstanding rental payments using documented in Xero accounts Risk management (10%): proactively manage potential risks associated with
contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling pharmaceutical
contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling pharmaceutical
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence requirements and service level agreements and actively manage adherence to schedule. Comply with standard operating
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence requirements and service level agreements and actively manage adherence to schedule. Comply with standard operating
and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply experience in a quality assurance/quality control role within a call centre environment. Skills: Excellent and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. Adaptability:
Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. Adaptability:
and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply experience in a quality assurance/quality control role within a call centre environment. Skills: Excellent and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
The role of a financial advisor is one that demands utmost professionalism, integrity and a customer-centric