Agent Telkom Direct Jobs in South Africa

Call Centre Agent Claremont NEW

Quest Staffing Solutions

Claremont

R40 per hour

We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town

Quest Staffing Solutions

Claremont

R40 per hour

We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town

Randburg

Negotiable

and managing a team of +- 20 agents

Coaching and developing agents through continuous one-on-one and updating matrix

Manage and motivate agents through different forms

Quality management/improvement call evaluations for each agent weekly

Ensure that all agents meet agent adherence and reach service

Set key performance indicators for agents and review agent performance according to KPIâ€™s in conjunction Centre Manager on a regular basis

Assist in agent career development and identify training needs

Resolve

for this search.