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Call Centre Agent Claremont NEW
Quest Staffing Solutions
Claremont
R40 per hour We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
share this job on whatsappCall Centre Agent- Claremont- Contract Position R40 Per Hour NEW
Quest Staffing SolutionsClaremont
R40 per hour We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
Sassa - Team Coach NEW
Randburg
Negotiable
Contact Centre Team Coach
Based expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered be limited to:
- Leading and managing a team of +- 20 agents
- Coaching and developing monthly
- Attendance and leave management process and updating matrix
- Manage and motivate agents through different forms
- Quality management/improvement through call evaluations for each agent weekly
- Ensure
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