Call Centre Quality Coach Jobs in South Africa
Customer service / support
- Smartops Ltd (6)
- Adumo (2)
- Old Mutual Personal Financial Advice (2)
- Quest Staffing Solutions (2)
- Thanda Human Capital (2)
- Crayon (1)
- Dnr Assist (1)
- Tych Business Solutions (1)
- Contract
- Last 7 days (1)
- Last 3 days (1)
Call Centre Agent
Dnr Assist
Johannesburg
Attractive packages with fringe benefits Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer Grade 12. A minimum of 2 years’ experience in a call center environment. Language Proficiency: Ability
share this job on whatsappSassa - Team Coach
Randburg
Negotiable style="text-align:center">Contact Centre Team Coach
Based
Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service
objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the
g and managing a team of +- 20 agents
Centre Agent Salt River
Thanda Human CapitalSalt River
R24.75phr to R39phr candidate say they have experience in contact centres your rebuttal should be that due to the fact they're their knowledge to be successful in the contact centre). During the training, you will be paid weekly to available vacancies at a USA Night Shift Call Centre and you rate will be adjusted to R6000 R500 completed, you will be placed at the USA Night Shift Call Centre. It's important to note that the training program absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable)
Quality Control Agent Centurion
Smartops LtdSouth Africa
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer
Junior Quality Assurance/quality Control Agent Market Related
Smartops LtdSouth Africa
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer
Quality Control Administrator (9-month Contract) – (retail Investments) NEW
Johannesburg
The Quality Control team is responsible for the quality checking of client instructions (forms) against
Cape Town - Usa Calll Centre Agent - Workforce Readiness Program - Night Shift R24.75phr To R39phr
Thanda Human CapitalSalt River
R24.75phr to R39phr candidate say they have experience in contact centres your rebuttal should be that due to the fact they're their knowledge to be successful in the contact centre). During the training, you will be paid weekly to available vacancies at a USA Night Shift Call Centre and you rate will be adjusted to R6000 R500 completed, you will be placed at the USA Night Shift Call Centre. It's important to note that the training program absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable)
Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (gauteng) R8 000 - R10 000 Per Month
Quest Staffing SolutionsJohannesburg
R8 000 - R10 000 per month We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000
Chat Agent Woodmead
Quest Staffing SolutionsJohannesburg
R8 000 - R10 000 per month We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000
Collections Agent Bryanston
AdumoBryanston
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
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