a Contractual Client Liaison Consultant, you will play a crucial role in ensuring client satisfaction satisfaction. Providing exceptional and professional client service to ensure all processes are followed timeously contact information of members.
They provide lead generation and sales enablement services, and use a combination of data and highly contextual genuinely loves customer service and has strong experience and ideas on how a client journey should work. issues is beneficial. What you'll do Manage the client relationships as soon as campaigns have gone live relationships to ensure client retention Have regular catch-ups with existing clients (during and post campaigns) to review the relevant campaign stats so your clients can have an informed and insightful conversation
analysis – client supply (dealer network) Data evaluation Improvement and adherence to client dealer network Management or similar COMPUTER SKILLS:- PC Literacy: MS office – intermediate to advanced level SAP experience advantageous Dealer network experience (Parts and service will be advantageous) Customer handling skills
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets systems. Always ensure service excellence and client satisfaction with all client products. Providing back-up to eliminate ongoing impact. Prepare customer service reports and checks, to ensure effective and efficient
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets systems. Always ensure service excellence and client satisfaction with all client products. Providing back-up to eliminate ongoing impact. Prepare customer service reports and checks, to ensure effective and efficient
FACE TO FACE INTERVIEWS AND THIS IS A CAPE TOWN OFFICED BASED POSITION. I'm reaching out to you about an be interested in? Responsibilities : Assist USA clients with telephonic queries (tracking of orders, refunds Languages as you will be dealing with American clients Ability to work night shift Typing speed : Min energetic and extremely passionate about customer service R24.75phr to R39phr
FACE TO FACE INTERVIEWS AND THIS IS A CAPE TOWN OFFICED BASED POSITION. I'm reaching out to you about an be interested in? Responsibilities : Assist USA clients with telephonic queries (tracking of orders, refunds Languages as you will be dealing with American clients Ability to work night shift Typing speed : Min energetic and extremely passionate about customer service R24.75phr to R39phr
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to working as a team effort to maintain high levels of service. Record customer interactions and follow up on feedback to Management about product matters, service patterns, and customer input to back continuous
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to working as a team effort to maintain high levels of service. Record customer interactions and follow up on feedback to Management about product matters, service patterns, and customer input to back continuous
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations accuracy. Proficient in using QA software and MS Office Suite (Excel, Word, PowerPoint). Effective communication