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Correctional Services Learnerships For 2013 Jobs in South Africa

Jobs 1-10 of 26

Sassa - Team Coach

Randburg  Negotiable

inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).

  • Set needs
  • Resolve daily queries and promote service delivery
  • Compile reports and report on ensure effective resource planning.
  • Taking correct disciplinary measures where necessary
  • Compilation within a Contact Centre environment (Customer Service /Messaging highly advantageous)
  • Good performance


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  • Collections Agent Bryanston

     AdumoBryanston

    Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier waybills by FYE Ensure booking address is correct and book on portal. Use low-cost courier option option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected was collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call


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    Device Collections Agent Market Related.

     AdumoBryanston

    Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier waybills by FYE Ensure booking address is correct and book on portal. Use low-cost courier option option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected was collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call


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    Quality Control Administrator (9-month Contract) – (retail Investments) NEW

    Johannesburg

    in a timeous manner

  • Liaise with client service and advisor liaison consultants to resolve all when required
  • Ensure forms are completed correctly
  • Ensure online submissions meet all business - 2 years working experience
  • Financial Services experience specifically Asset Management, Retirement Offshore experience – advantage
  • Client Service Experience - advantage
  • Computer literate


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  • Customer Support Supervisor Centurion

     Smartops LtdSouth Africa

    convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets Customers on various internal systems. Always ensure service excellence and client satisfaction with all client to eliminate ongoing impact. Prepare customer service reports and checks, to ensure effective and efficient


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    Customer Support Supervisor Market Related

     Smartops LtdSouth Africa

    convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets Customers on various internal systems. Always ensure service excellence and client satisfaction with all client to eliminate ongoing impact. Prepare customer service reports and checks, to ensure effective and efficient


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    Customer Support Agent Centurion

     Smartops LtdSouth Africa

    convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to working as a team effort to maintain high levels of service. Record customer interactions and follow up on feedback to Management about product matters, service patterns, and customer input to back continuous


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    Customer Support Agent Market Related

     Smartops LtdSouth Africa

    convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to working as a team effort to maintain high levels of service. Record customer interactions and follow up on feedback to Management about product matters, service patterns, and customer input to back continuous


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    Client Liaison Consultant (temporary)

    Umhlanga Rocks  8000 Monthly

    Providing exceptional and professional client service to ensure all processes are followed timeously contact information of members.

  • Customer service and support during the counselling process.
  • Comply above 80%
  • 1 Year experience in financial services or Provident fund administration
  • Proficient Office (Word, Excel, Outlook)
  • Customer service experience (KYC) Inbound and Outbound
  • Ability


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  • Policy Administrator Durban, South Africa NEW

     Pronel PersonnelDurban

    Overview Provide professional policy administration service to policyholders and business partners by taking calls, etc.). Customer Service Provide policyholders with exceptional customer service/experience whilst resolving experience General administrative experience Customer service experience Speaks Sotho, Tswana or Pedi Good understanding


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