style="text-align:center">Contact Centre Team Coach
Based contract
The position of the Team Coach is to lead an inbound voice/messaging customer services Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the g and managing a team of +- 20 agents
guidelines Mentorship and team development (20%): coach the finance and risk team in effective dispute resolution professionally. Develop training modules and regular coaching sessions to ensure the team's proficiency System
hours Exceptional Superior support, development coach /mentor and on-going learning and training First
hours Exceptional Superior support, development coach /mentor and on-going learning and training First