Inbound Customer Service Consultant Jobs in South Africa
- Gauteng (3)
- Kwazulu Natal (2)
- Mpumalanga (1)
- North West (1)
Customer service / support
- Old Mutual Personal Financial Advice (6)
- Smartops Ltd (6)
- Adumo (2)
- Freerecruit (2)
- Quest Staffing Solutions (2)
- Thanda Human Capital (2)
- Crayon (1)
- Dnr Assist (1)
- Tych Business Solutions (1)
- Contract
- Last 7 days (1)
- Last 3 days (1)
Customer Support Agent Centurion
Smartops Ltd
South Africa
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps large amounts of inbound and outbound calls in a timely manner to provide product and service information information to customers. Prepare customer service reports and checks, to ensure effective and efficient admin operation operation. Update customer account/details with necessary information when needed by conducting regular of our products, services, and policies to supply accurate information to customers. Contributes to working
share this job on whatsappCustomer Support Supervisor Centurion
Smartops LtdSouth Africa
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet them processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems
Customer Support Agent Market Related
Smartops LtdSouth Africa
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps large amounts of inbound and outbound calls in a timely manner to provide product and service information information to customers. Prepare customer service reports and checks, to ensure effective and efficient admin operation operation. Update customer account/details with necessary information when needed by conducting regular of our products, services, and policies to supply accurate information to customers. Contributes to working
Customer Support Supervisor Market Related
Smartops LtdSouth Africa
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet them processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems
Client Liaison Consultant (temporary)
Umhlanga Rocks
8000 Monthly As a Contractual Client Liaison Consultant, you will play a crucial role in ensuring client satisfaction Providing exceptional and professional client service to ensure all processes are followed timeously counselling process.
Call Centre Agent
Dnr AssistJohannesburg
Attractive packages with fringe benefits We Specialize in Top Quality call center services – Inbound and outbound providing innovation and technologies Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer database
Sassa - Team Coach
Randburg
Negotiable to lead an inbound voice/messaging customer services team and to maintain quality of service delivered delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected teams of the Contact Centre to ensure that the Customer Experience is delivered all the time.
Main
that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
Collections Agent Bryanston
AdumoBryanston
businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer through collections All merchants called for collections Call customer to arrange collection of devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached on the phone within courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected
Device Collections Agent Market Related.
AdumoBryanston
businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer through collections All merchants called for collections Call customer to arrange collection of devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached on the phone within courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected
Quality Control Administrator (9-month Contract) – (retail Investments) NEW
Johannesburg
manner
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