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Metrorail Prasa Customer Service Gauteng Jobs in South Africa

Jobs 1-10 of 25

Customer Support Agent Centurion

 Smartops LtdSouth Africa

convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to effective and efficient admin operation. Update customer account/details with necessary information when of our products, services, and policies to supply accurate information to customers. Contributes to working team effort to maintain high levels of service. Record customer interactions and follow up on pending


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Customer Support Supervisor Centurion

 Smartops LtdSouth Africa

convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet them processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems


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Customer Support Agent Market Related

 Smartops LtdSouth Africa

convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to effective and efficient admin operation. Update customer account/details with necessary information when of our products, services, and policies to supply accurate information to customers. Contributes to working team effort to maintain high levels of service. Record customer interactions and follow up on pending


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Customer Support Supervisor Market Related

 Smartops LtdSouth Africa

convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet them processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems


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Contractor Gauteng

 Tych Business SolutionsGauteng

Dealer network experience (Parts and service will be advantageous) Customer handling skills KEY COMPETENCIES:


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Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (gauteng) R8 000 - R10 000 Per Month

 Quest Staffing SolutionsJohannesburg  R8 000 - R10 000 per month

Months Contract - Woodmead (Gauteng) To start : ASAP Receive and Respond to Customer Queries : Respond to a a high volume of online chats and liaise with customers on sales and aftersales queries. Take ownership all queries/concerns. Ensure accurate logging of customer queries as quickly and efficiently as possible Document Issues and Resolutions. Document each customer's inquiry, as well as the solution, in addition


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Chat Agent Woodmead

 Quest Staffing SolutionsJohannesburg  R8 000 - R10 000 per month

Months Contract - Woodmead (Gauteng) To start : ASAP Receive and Respond to Customer Queries : Respond to a a high volume of online chats and liaise with customers on sales and aftersales queries. Take ownership all queries/concerns. Ensure accurate logging of customer queries as quickly and efficiently as possible Document Issues and Resolutions. Document each customer's inquiry, as well as the solution, in addition


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Sassa - Team Coach

Randburg  Negotiable

inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work teams of the Contact Centre to ensure that the Customer Experience is delivered all the time.

Main that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).

  • Set needs
  • Resolve daily queries and promote service delivery
  • Compile reports and report on


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  • Collections Agent Bryanston

     AdumoBryanston

    businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer through collections All merchants called for collections Call customer to arrange collection of devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached on the phone within courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected


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    Device Collections Agent Market Related.

     AdumoBryanston

    businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer through collections All merchants called for collections Call customer to arrange collection of devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached on the phone within courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected


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