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Permanent Call Centre Agents Uk Markets Jobs in South Africa

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Call Centre Agent NEW

 Dnr AssistJohannesburg  Attractive packages with fringe benefits

Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer Collecting and reporting feedback, Training new onboard agents, Dispatching technician/driver according to the


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Customer Support Agent Market Related

 Smartops LtdSouth Africa

Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service enhancement efforts. Must be willing to work shifts. The agents work on a rotational shift basis which includes have their own transport and driver's license. Market- Related


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Device Collections Agent Market Related.

 AdumoBryanston

To act as a collection agent by liaising between businesses and customers to collect devises and resolve Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional


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Junior Quality Assurance/quality Control Agent Market Related

 Smartops LtdSouth Africa

sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback Identify and document areas for improvement in agent performance. Collaborate with the training team detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain quality assurance/quality control role within a call centre environment. Skills: Excellent listening and


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Customer Support Agent Centurion

 Smartops LtdSouth Africa

Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service enhancement efforts. Must be willing to work shifts. The agents work on a rotational shift basis which includes have their own transport and driver's license. Market- Related


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Quality Control Agent Centurion

 Smartops LtdSouth Africa

sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback Identify and document areas for improvement in agent performance. Collaborate with the training team detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain quality assurance/quality control role within a call centre environment. Skills: Excellent listening and


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Collections Agent Bryanston

 AdumoBryanston

To act as a collection agent by liaising between businesses and customers to collect devises and resolve Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional


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Marketing Account Manager Remote

 CrayonSouth Africa  R20,000-R30,000 per month neg. based on experience

their ideal prospect, without the need to ever cold call. How you'll role You'll develop and manage customer and their function: bounce, clickthrough rate, marketing qualified lead versus sales qualified lead, and


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Customer Support Supervisor Market Related

 Smartops LtdSouth Africa

file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows software. Available to work overtime when required. Market- Related


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Sassa - Team Coach

Randburg  Negotiable

Contact Centre Team Coach

Based expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered and managing a team of +- 20 agents

  • Coaching and developing agents through continuous one-on-one motivate agents through different forms
  • Quality management/improvement through call evaluations evaluations for each agent weekly
  • Ensure that all agents meet agent adherence and reach service levels


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