Quality Assurance Manager Jobs in South Africa
- Gauteng (239)
- Western Cape (112)
- Kwazulu Natal (62)
- Mpumalanga (29)
- North West (20)
- Free State (15)
- Eastern Cape (14)
- Limpopo (12)
- Northern Cape (7)
Customer service / support
- Smartops Ltd (6)
- Adumo (2)
- Freerecruit (2)
- Crayon (1)
- Dnr Assist (1)
- Tych Business Solutions (1)
- Contract
- Last 7 days (1)
Junior Quality Assurance/quality Control Agent Market Related
Smartops Ltd
South Africa
performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards Present findings to management and recommend actionable strategies to improve service quality. Maintain accurate them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality of our customer interaction. Education: Diploma
share this job on whatsappQuality Control Agent Centurion
Smartops LtdSouth Africa
performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards Present findings to management and recommend actionable strategies to improve service quality. Maintain accurate them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality of our customer interaction. Education: Diploma
Marketing Account Manager Remote
CrayonSouth Africa
R20,000-R30,000 per month neg. based on experience ever cold call. How you'll role You'll develop and manage customer relationships that promote retention and technical issues is beneficial. What you'll do Manage the client relationships as soon as campaigns have autonomously vs the problems that need senior management Own the solution that you and the team come up things that work well etc) share these with senior management Where appropriate and relevant, on-sell and up-sell attention/have poor performance, e.g. high bounces Quality assurance and testing of emails What you'll need A bachelor's
Freelance Community Manager – Weekends And Public Holidays
FreerecruitCentral Johannesburg
As a freelance community manager with a focus on weekends and public holidays, you must foster engagement loyalty. Included in this role, will be risk management, some content development and attendance of key their community. The post Freelance Community Manager – Weekends and Public Holidays appeared first on
Sassa - Team Coach
Randburg
Negotiable voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron be limited to:
- Leading and managing a team of +- 20 agents
- Coaching and developing monthly
- Attendance and leave management process and updating matrix
- Manage and motivate agents through through different forms
- Quality management/improvement through call evaluations for each agent to KPI’s in conjunction with Contact Centre Manager on a regular basis
- Assist in agent career
Contractor Gauteng
Tych Business SolutionsGauteng
and reporting with regards to dealer inventory management processes. KEY PERFORMANCE AREAS: Project planning related activities Ensure sustainability Promote quality and safety in the work environment Measurement Industrial Engineering/ Logistics/ Supply Chain Management or similar COMPUTER SKILLS:- PC Literacy: MS communication skills (verbal and written) Inventory management experience will be advantageous Dealer network
Call Centre Agent
Dnr AssistJohannesburg
Attractive packages with fringe benefits center, established in 2005. We Specialize in Top Quality call center services – Inbound and outbound providing call center analytics and reporting, workforce management, call accounting tools, and more. Answering Inbound
Customer Support Supervisor Centurion
Smartops LtdSouth Africa
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence requirements and service level agreements and actively manage adherence to schedule. Comply with standard operating
Customer Support Supervisor Market Related
Smartops LtdSouth Africa
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence requirements and service level agreements and actively manage adherence to schedule. Comply with standard operating
Drivers
FreerecruitKwaZulu-Natal
for a Driver: Light Duty Reporting to the Parts Manager, this position will be suitable for an individual defects, missing tools, spare wheel and report to Manager Check that all vehicles are locked and that the excellent verbal communication skill Excellent time management skills Problem solving Driver Trainer Qualification
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