setups are correct Customer interaction (15%): address incoming calls related to account queries with problem-solving skills, coupled with strategic thinking, to address customer-related challenges effectively Team collaboration:
team to design and implement training programs to address identified gaps. Reporting and Analysis: Generate accuracy. Proficient in using QA software and MS Office Suite (Excel, Word, PowerPoint). Effective communication
and loyalty by fostering positive connections, addressing concerns empathetically, and proactively managing resolution of customer issues. Proficient in MS Office. Technical knowledge and comprehension of software
and loyalty by fostering positive connections, addressing concerns empathetically, and proactively managing resolution of customer issues. Proficient in MS Office. Technical knowledge and comprehension of software
team to design and implement training programs to address identified gaps. Reporting and Analysis: Generate accuracy. Proficient in using QA software and MS Office Suite (Excel, Word, PowerPoint). Effective communication
Automated courier waybills by FYE Ensure booking address is correct and book on portal. Use low-cost courier
Automated courier waybills by FYE Ensure booking address is correct and book on portal. Use low-cost courier
the customer in line with policy and processes. Address breaches of policy and process with team member Excellent leadership and interpersonal skills. Full MS Office package. Excellent computer literacy with the ability
the customer in line with policy and processes. Address breaches of policy and process with team member Excellent leadership and interpersonal skills. Full MS Office package. Excellent computer literacy with the ability
cleaning staff at your assigned buildings and addressing non-performance and complaints.