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Service Delivery Supervisor Jobs in South Africa

Jobs 1-10 of 24

Customer Support Supervisor Centurion

 Smartops LtdSouth Africa

convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets Customers on various internal systems. Always ensure service excellence and client satisfaction with all client to eliminate ongoing impact. Prepare customer service reports and checks, to ensure effective and efficient


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Customer Support Supervisor Market Related

 Smartops LtdSouth Africa

convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets Customers on various internal systems. Always ensure service excellence and client satisfaction with all client to eliminate ongoing impact. Prepare customer service reports and checks, to ensure effective and efficient


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Call Centre Agent Claremont

 Quest Staffing SolutionsClaremont  R40 per hour

Identify and escalate issues to supervisors. Provide product and service information to customers Matric


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Call Centre Agent- Claremont- Contract Position R40 Per Hour

 Quest Staffing SolutionsClaremont  R40 per hour

Identify and escalate issues to supervisors. Provide product and service information to customers Matric


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Sassa - Team Coach

Randburg  Negotiable

inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).

  • Set needs
  • Resolve daily queries and promote service delivery
  • Compile reports and report on pro within a Contact Centre environment (Customer Service /Messaging highly advantageous)
  • Good performance meeting targets and achieving premium customer service
  • Positive attitude to work.
  • Â


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    Collections Agent Bryanston

     AdumoBryanston

    Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected collected Daily tracking of couriered (low touch deliveries), Check Courier portal for updates and add to Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call


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    Device Collections Agent Market Related.

     AdumoBryanston

    Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected collected Daily tracking of couriered (low touch deliveries), Check Courier portal for updates and add to Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call


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    Call Centre Agent - 3 Month Contract

    Pretoria

    efficiently.

  • Track orders and ensure timely delivery.
  • Maintain customer records and update


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  • Call Centre Agent - 3 Month Contract

    Bellville

    efficiently.

  • Track orders and ensure timely delivery.
  • Maintain customer records and update


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  • Customer Support Agent Centurion

     Smartops LtdSouth Africa

    convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to working as a team effort to maintain high levels of service. Record customer interactions and follow up on feedback to Management about product matters, service patterns, and customer input to back continuous


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