professionals with extensive knowledge of our products/services, ensuring accurate and insightful assistance resolving complaints, and assisting customers with product or service-related issues. Answering Calls: Handle customer issues promptly and effectively, utilizing product knowledge, troubleshooting skills, and available while maintaining high quality and productivity standards. Product Knowledge: Maintain up-to-date knowledge knowledge of the company's products, services, policies, and procedures to provide accurate information
level of customer service and support. Maximise productivity and improve service delivery to achieve and improvement of all processes and procedures; Maximise productivity and improve service delivery to achieve and
assist the customer in understanding the Companies products and identify solutions to fit their needs, generating
assist the customer in understanding the Companies products and identify solutions to fit their needs, generating