service to Clicks Group customers, to increase customer loyalty and elevate the Group's reputation, thereby including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence with managing various mailboxes within the Clicks Group Customer Service Environment. Submit weekly reports National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
service to Clicks Group customers, to increase customer loyalty and elevate the Group's reputation, thereby including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence with managing various mailboxes within the Clicks Group Customer Service Environment. Submit weekly reports National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping