sales both online and in-store. Job Objectives: Assist with managing the various queues within the Freshdesk and through ensuring ‘first contact' resolution Assist with managing various mailboxes within the Clicks National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping Customer Service Principles Protection of Personal Information Act Excellent Communication Skills (oral and
sales both online and in-store. Job Objectives: Assist with managing the various queues within the Freshdesk and through ensuring ‘first contact' resolution Assist with managing various mailboxes within the Clicks National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping Customer Service Principles Protection of Personal Information Act Excellent Communication Skills (oral and
experience in a customer service agent/ contact centre agent role Evidence of sufficient experience to obtain a satisfactory conclusion. Obtain account information and update with action given/taken. Update records escalation/reporting process. Ensure customers are kept informed on the progress of any disputes. Close logs only only on receipt of minimum update information. Complain Handling Webchat Working hours: UK Working Hours
online, or any other platform. The Salesman will assist the customer in understanding the Companies products your CV and other personal information, you are consenting to the information being used for the specific (should you be successful). Please note that your information will be processed for recruitment purposes only and privacy legislation. We confirm that such information will not be used for any other purpose without and other information provided for a period of 3 months. If you object to your information being used
online, or any other platform. The Salesman will assist the customer in understanding the Companies products your CV and other personal information, you are consenting to the information being used for the specific (should you be successful). Please note that your information will be processed for recruitment purposes only and privacy legislation. We confirm that such information will not be used for any other purpose without and other information provided for a period of 3 months. If you object to your information being used
maintenance. As an auto service and repair group, they assist clients to keep their vehicles running at their them throughout the service process. Providing information about services, pricing, and timelines in a clear
maintenance. As an auto service and repair group, they assist clients to keep their vehicles running at their them throughout the service process. Providing information about services, pricing, and timelines in a clear
Effective and accurate maintenance of client information on relevant systems Effective collaboration with finance teams to ensure timeous invoicing and assistance with tracking of debtors Effective client budget scheme Group Life Cover Disability Cover Employee Assistance Programme
Effective and accurate maintenance of client information on relevant systems Effective collaboration with finance teams to ensure timeous invoicing and assistance with tracking of debtors Effective client budget scheme Group Life Cover Disability Cover Employee Assistance Programme
customer service. Provide accurate and timeous information to our customers. Monitor staff interactions