purpose: Product Experts provide high-quality first-line support and remote care to hearX USA customers. They meet their needs to minimise returns. Customer Support Answer any inbound calls and assist as far as possible timely manor. Complete assigned CRM tasks for support calls to customers. Assist with outbound calling positive view of hearX and Lexie and the customer support team and processes. Conduct business in a professional improve customer satisfaction. Maintain customer support KPA's at all times to ensure a high ‘customer effort
to provide world-class Inbound and Outbound CRM support to respective business areas including and not targets through daily monitoring, coaching & support. Very knowledgeable on all aspects of the products environment is maintained and further developed. Supporting the business as a whole with specific focus on creatively whilst demonstrating a high-level integrity in line with the Company Values. • Ensure accurate, valid weekly & monthly reports as required by the Line Manager • Manage internal stakeholders by sharing
experiences. Review and design operational processes, on-line documents and communication templates to achieve
experiences. Review and design operational processes, on-line documents and communication templates to achieve
Staff Domain's mission is to support global businesses through end-to-end offshore recruitment and operational looking for resource support, or simply looking to support their bottom line. We cater for a variety competition. We provide the technology needed to support the shift towards shared modes of transport. Our convenient and efficient. We are a global business supporting some of the world's largest corporations and resolve passenger issues The Level 2 Technical support team ○ Escalating any passenger feedback or technical
Customer Experience in the provisioning of services. Support Sales Representatives in conducting site surveys Customer Experience in the provisioning of services. Support Sales Representatives in conducting site surveys Matric or equivalent. Valid driver's licence. First Line Management/Supervisory qualification essential.
Customer Experience in the provisioning of services. Support Sales Representatives in conducting site surveys Customer Experience in the provisioning of services. Support Sales Representatives in conducting site surveys Matric or equivalent. Valid driver's licence. First Line Management/Supervisory qualification essential.
Santam's bottom line. The value this role contributes is that it controls, manages, and has line of sight of
Santam's bottom line. The value this role contributes is that it controls, manages, and has line of sight of
Mentors the team and gives constant real-time support in terms of query resolution. • Builds and maintains Level 4) – with credits in commercial or personal lines Drive leads and service targets Coaching, quality