greet customers Liaising with customers at all times with regards to their motorcycle (WIP) Ensure accurate Prepare quotations Ensure accurate invoice payments Full motorcycle handover process Customer follow ups
dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located in service, ensuring customer satisfaction, and offering timely and accurate support. The agent will need to have
the SAIA code of conduct. The role exists to have full control, visibility, and management of all of Santam's target. Drive salvage sales against turnaround times Track the salvage payments against sales. Verify
the SAIA code of conduct. The role exists to have full control, visibility, and management of all of Santam's target. Drive salvage sales against turnaround times Track the salvage payments against sales. Verify
required to assist with the repair of printers from time to time depending on the workload. Attend to customer advising of technician allocated and estimated arrival time of technician Capturing of spares used and other capturing on financial and CRM system Excellent time management EXPERIENCE 1 Year service Controller
agreements for each direct report. • Intra-day & real-time (hourly) monitoring of KPIs • Daily extraction & break, organize a floor worker/stand in) • Take full ownership to resolve an escalated query (end-to-end)
Working hours Eastern Standard Time: 9am - 8pm (15:00 - 02:00 South African Time) Working shifts, four shifts to match the hours of 9am - 8pm Eastern Standard Time Job purpose: Product Experts provide high-quality Transfer/relay queries to the Hearing Expert team in a timely manor. Complete assigned CRM tasks for support effectively and efficiently as possible by reducing the time spent with each query. Liaise with Hearing Experts satisfaction. Maintain customer support KPA's at all times to ensure a high ‘customer effort score' by going
that we achieve the agreed targets and turnaround times. You'll work closely with members of the various Active case/pipeline management • Provide first time resolution where appropriate, alternatively doing contact centre schedules and protocols • Provide first time client contact resolution where possible Who'll average problem-solving techniques • You have good time management skills • You are proactive and innovative
that we achieve the agreed targets and turnaround times. You'll work closely with members of the various Active case/pipeline management • Provide first time resolution where appropriate, alternatively doing contact centre schedules and protocols • Provide first time client contact resolution where possible Who'll average problem-solving techniques • You have good time management skills • You are proactive and innovative
objectives. Compliance Oversight: Ensure accurate and timely sales tax filings, documentation, and reconciliation customer portfolio, and efficiently prioritize your time. The reference number for this position is LJ58960