interpersonal communication. Team player with a caring attitude. Flexible in adapting to changes and management business-related degree. Minimum of 3 years of experience in a health-related or medical scheme environment. Minimum
interpersonal communication. Team player with a caring attitude. Flexible in adapting to changes and management business-related degree. Minimum of 3 years of experience in a health-related or medical scheme environment. Minimum
Customer Care Lead research and benchmarking as input into the development of the customer care strategy develop implementation plans Define the Customer Care Policy & Procedures based on the targeted customer
Oversee Customer Care team responsible for over 8000 incoming calls monthly Oversee Customer Care team responsibility
Oversee Customer Care team responsible for over 8000 incoming calls monthly Oversee Customer Care team responsibility
equipping them with the freedom and tools needed to care for their clients' customers as if they were their
equipping them with the freedom and tools needed to care for their clients' customers as if they were their
equipping them with the freedom and tools needed to care for their clients' customers as if they were their
equipping them with the freedom and tools needed to care for their clients' customers as if they were their
& COMPLIANCE (10%) • Conform and adhere to Health and Safety standards as per legislative requirements Report any health and safety concerns/incidents in the workplace to the manager / health and safety representative