an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
Reference: CAW005723-LH2-1 Call Centre Agent - Client Service in Automotive Industry Fastest growing Service Call Centre Consultant. The position will be based in Roodepoort, West Rand Requirements: Call Centre to work between 08h00 and 17h00 Duties: Outbound calls Effectively supports customers Maintains high service
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein high-performance call centre of CLO's with a clear vision to provide world-class Inbound and Outbound CRM (30%) 3. Internal Liaison and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) relationship with each individual who is part of the call centre structure. • Document performance agreements • Conduct remote live listens of at least 3-5 calls per week per CLO area. • Conduct monthly performance
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients when needed Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients when needed Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary
qualification Experience • More than 2 years' call centre and/or customer management experience (Solution
bookings. Overseeing and managing the service Centre's scheduling and workflow. Informing customers of has previously worked for an aftermarket service centres such as BOSCH, e-Car, Car Service City, CARtime
Customer Care team responsible for over 8000 incoming calls monthly Oversee Customer Care team responsibility
Customer Care team responsible for over 8000 incoming calls monthly Oversee Customer Care team responsibility