directing vehicles to an available technician. Consulting with technicians about needed repairs and alternatives questions about service outcomes and consulting with technicians when necessary. Informing customers about potential productivity workshop technician. Ensure that parts arrive on time. Ensure that the technician comply with their customer concerns and relay them accurately to technicians. Stay updated on service procedures: Familiarize
of all customer service calls Assign calls to technicians Closing current machines when machines are upgraded
of all customer service calls Assign calls to technicians Closing current machines when machines are upgraded