dynamic team. Key Performance Areas a) Customer Service Excellence Handling inbound and outbound customer accurate information about insurance products and services Resolve customers inquiries and basic complaints informed about the company's insurance products and services. Understand policy terms, coverage options, and daily customer retention by providing excellent service and support. Take part in sales and retention campaigns Collect and relay customer feedback to improve service quality. Participate in training programs to enhance
dynamic team. Key Performance Areas a) Customer Service Excellence Handling inbound and outbound customer accurate information about insurance products and services Resolve customers inquiries and basic complaints informed about the company's insurance products and services. Understand policy terms, coverage options, and daily customer retention by providing excellent service and support. Take part in sales and retention campaigns Collect and relay customer feedback to improve service quality. Participate in training programs to enhance
Reference: PTA023034-CN-1 Service, Support and On boarding Consultant - Ferndale R12 500 CTC Inclusive that the Support Centre provide quality customer service on every call Consultant: Charlene Nel - Dante