is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with such as Client Experience or Technical Account Management role IT/Tech related experience Experience with
dimeous settling of clams whilst applying risk management principles at consultant level. Processing The rejections. Demonstrate a clear understanding of the management of claims handling that must be followed within clear understanding of how to operate a claims management system, as well as the use of relevant tools service providers to engage on each claim, such as engineers, etc. Practice and Promote Consistent Effective new claims and identify risks associated if any Management and peers to provide daily interactions about
dimeous settling of clams whilst applying risk management principles at consultant level. Processing The rejections. Demonstrate a clear understanding of the management of claims handling that must be followed within clear understanding of how to operate a claims management system, as well as the use of relevant tools service providers to engage on each claim, such as engineers, etc. Practice and Promote Consistent Effective new claims and identify risks associated if any Management and peers to provide daily interactions about
Effective presentation skills. • Effective practice management skills. • Tenacious and accurate, with a confident Effective management of stress. • Ability to take initiative. • Conflict management. • Ability to manage multiple multiple tasks simultaneously. • Excellent time management and organisational skills. • Deadline focused
Effective presentation skills. • Effective practice management skills. • Tenacious and accurate, with a confident Effective management of stress. • Ability to take initiative. • Conflict management. • Ability to manage multiple multiple tasks simultaneously. • Excellent time management and organisational skills. • Deadline focused
environment shall be considered. •The ability to manage incoming calls and emails and re-route enquiries
environment shall be considered. •The ability to manage incoming calls and emails and re-route enquiries