Technical Account Manager to join their growing team. Please note: this is a shift based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and improve their to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to valuable content for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's
together with experience in the use of a switchboard, office administration functions and the ability to effectively •Exceptional customer service skills •Good knowledge of office software (particularly Excel and Outlook) •Effective
together with experience in the use of a switchboard, office administration functions and the ability to effectively •Exceptional customer service skills •Good knowledge of office software (particularly Excel and Outlook) •Effective