handling of complaints Answering/responding to inbound contact from customers professionally and responding administrative requests raised by customers Rooting inbound client contacts to the appropriate resources when beneficial You must have a minimum of 2 years in the call centre and administration industry You must have
handling of complaints Answering/responding to inbound contact from customers professionally and responding administrative requests raised by customers Rooting inbound client contacts to the appropriate resources when beneficial You must have a minimum of 2 years in the call centre and administration industry You must have
focus of your role will be to perform outbound calls for confirmation of cover and other questions that health-related terminology is preferable • Previous call centre or customer service experience is preferable
focus of your role will be to perform outbound calls for confirmation of cover and other questions that health-related terminology is preferable • Previous call centre or customer service experience is preferable