service appointments for technicians based on customer needs and technician availability. Communicate information about the service process. Coordinate with technicians to ensure they have the necessary tools, equipment scheduling conflicts or delays proactively. Optimize technician schedules to maximize efficiency and minimize
provide high-quality first-line support and remote care to the company's USA customers. • They maintain contact resolution rate, without compromising customer care. • Provide comprehensive troubleshooting and solve efficient resolutions. • Offer our customers the best care by making appropriate call transfers. • Ensure that
provide high-quality first-line support and remote care to the company's USA customers. • They maintain contact resolution rate, without compromising customer care. • Provide comprehensive troubleshooting and solve efficient resolutions. • Offer our customers the best care by making appropriate call transfers. • Ensure that
provide high-quality first-line support and remote care to hearX USA customers. They maintain high customer contact resolution rate, without compromising customer care. Provide comprehensive troubleshooting and solve efficient resolutions. Offer our customers the best care by making appropriate call transfers. Ensure that
effectively work within a team environment. Demonstrate a caring attitude and behaviour towards members. Adapt to
ideas and opinions. Interpersonal Skills - Thinks carefully about the likely effects on others of one's words
ideas and opinions. Interpersonal Skills - Thinks carefully about the likely effects on others of one's words