call centre service in order to achieve member satisfaction. To deliver an effective call centre service contain costs for both members and fund. On-going training and development. To update knowledge and skills Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction
Video calling experience (advantageous) • Contact centre experience • Telephonic sales experience and high • Provide customers with relevant product or training information as required. • Maintain a high sales customers. • Provide customer feedback on product or training information to management. • Provide feedback Actively participate in training activities and successfully complete training activities. Quality Management
Video calling experience (advantageous) • Contact centre experience • Telephonic sales experience and high • Provide customers with relevant product or training information as required. • Maintain a high sales customers. • Provide customer feedback on product or training information to management. • Provide feedback Actively participate in training activities and successfully complete training activities. Quality Management
soon other industries. We are a fast paces call centre and we assist Debt Counsellors via ticketing system
customers. Provide customers with relevant product or training information as required. Maintain a high sales customers. Provide customer feedback on product or training information to management. Provide feedback to Actively participate in training activities and successfully complete training activities. Quality Management
who misuse the service and recommend appropriate training courses for further education. Assist at the trade
who misuse the service and recommend appropriate training courses for further education. Assist at the trade
to address member queries and concerns. Provide training to staff on a continual basis and demonstrate
troubleshooting technical problems, providing training and resources, and delivering exceptional customer
troubleshooting technical problems, providing training and resources, and delivering exceptional customer