primary objective for appointing a Retention consultant in the Retention Contact Centre is to handle internal and external stakeholders. The Retention consultant will also handle all consumer and business cancellations and maintained. Tracker requires the services of Retention consultant in the Retention department based assistance from the sales departments/business sales consultant. Ensure that electronic requests received within Department are handled efficiently and in line with service level agreements and standards. Action e-mail requests
primary objective for appointing a Retention consultant in the Retention Contact Centre is to handle internal and external stakeholders. The Retention consultant will also handle all consumer and business cancellations and maintained. Tracker requires the services of Retention consultant in the Retention department based assistance from the sales departments/business sales consultant. Ensure that electronic requests received within Department are handled efficiently and in line with service level agreements and standards. Action e-mail requests
be responsible for providing excellent customer service, ensuring customer satisfaction, and offering timely inquiries and complaints efficiently. Customer Service Representatives with strong Customer Satisfaction abilities Experience in a call center or customer service role is a plus