service appointments, prepare estimates, and ensure timely completion of work. Technical Insight : Explain detailed descriptions of services performed and parts used. Please note only candidates with the required
respectful relationship with each individual who is part of the call center structure. Document performance agreements for each direct report. Intra-day & real-time (hourly) monitoring of KPIs Daily extraction &
respectful relationship with each individual who is part of the call center structure. Document performance agreements for each direct report. Intra-day & real-time (hourly) monitoring of KPIs Daily extraction &
Adherence to Schedule Employer Expectation First Time Query Resolution Adhoc Duties Knowledge - Self development Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Quality and Quiz Average
Adherence to Schedule Employer Expectation First Time Query Resolution Adhoc Duties Knowledge - Self development Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Quality and Quiz Average
greet customers Liaising with customers at all times with regards to their vehicle (WIP) Ensure accurate
damages or issues, ensuring accurate records and timely maintenance. Rental Agreement: Prepare rental agreements Ambassador: Well-presented and well-groomed at all times with good verbal and written communication skills
damages or issues, ensuring accurate records and timely maintenance. Rental Agreement: Prepare rental agreements Ambassador: Well-presented and well-groomed at all times with good verbal and written communication skills
Ability to multi-task (talk and type at the same time) Attention to detail Matric Preferably 12 months
Ability to multi-task (talk and type at the same time) Attention to detail Matric Preferably 12 months