Jnr Support Engineer (Centurion) Test faulty stock received from Distributors and other customers. Supporting
on all aspects of the products, processes and systems required to deliver outstanding customer service Implements and monitors the stakeholder management systems. (Reporting) Ensures the effective, efficient, Literacy (MS Office Suite). Knowledge of SAP ERP Systems. CRM platforms (Salesforce advantageous) Knowledge complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive. Action-oriented
on all aspects of the products, processes and systems required to deliver outstanding customer service Implements and monitors the stakeholder management systems. (Reporting) Ensures the effective, efficient, Literacy (MS Office Suite). Knowledge of SAP ERP Systems. CRM platforms (Salesforce advantageous) Knowledge complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive. Action-oriented
Ensure accurate warranty and motor plan details on system Update necessary vehicle details Prepare quotations
customer service, and sales. Proficiency in computer systems and software used in the industry is also required