operations. Technical Scheduling: Schedule service appointments for technicians based on customer needs and availability. Communicate with customers to confirm appointments and provide relevant information about the service information for each service appointment. Monitor the progress of service appointments and address any scheduling
communication skills (Afrikaans and English) Excellent telephonic skills Excellent customer service skills SAP
written communication skills, especially email and telephone etiquette • Good listening skills • Good people
Interaction: Greeting customers, scheduling service appointments, and effectively communicating with them throughout ensuring availability for scheduled service appointments. Maintaining accurate records of parts inventory Satisfaction: Following up with customers after service appointments to ensure satisfaction and address any additional
making, confirming and rescheduling meetings and appointments and taking messages Ensuring that the Brokers will be beneficial (Depending on Date of First Appointment) Valid SA ID Matric
making, confirming and rescheduling meetings and appointments and taking messages Ensuring that the Brokers will be beneficial (Depending on Date of First Appointment) Valid SA ID Matric
limited to: Responding to customer queries by telephone, email and online chats in Arabic Language Processing
limited to: Responding to customer queries by telephone, email and online chats in Arabic Language Processing
communication skills (Afrikaans and English) Excellent telephonic skills Excellent customer service skills SAP
communication skills (Afrikaans and English) Excellent telephonic skills Excellent customer service skills SAP