We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Elandsfontein. Job Purpose Manages and builds a high-performance call centre of CLO's with a clear vision internal and external stakeholders. Implement management controls to ensure that CLO's meet and sustain a whole with specific focus on the sales and distribution functions by improving customer service through Performance Areas 1. People Management (30%) 2. Customer Liaison Management (30%) 3. Internal Liaison and
exceed your expectations and provide top-notch assistance with every interaction. Why Choose Us? ✅ Expertise: products/services, ensuring accurate and insightful assistance for all inquiries. ✅ Empathy: We understand that addressing inquiries, resolving complaints, and assisting customers with product or service-related issues company's database or CRM system. Multitasking: Manage multiple tasks simultaneously, such as handling handling calls, responding to emails, and assisting with live chat inquiries, while maintaining high quality
experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
both online and in-store. Job Objectives: Assist with managing the various queues within the Freshdesk through ensuring ‘first contact' resolution Assist with managing various mailboxes within the Clicks Group requested from management. Education: National Senior Certificate (Grade 12) Contact Centre qualification service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
PTA003005-TN-1 If you are near Boksburg, have some logistics experience, and can handle and resolve customer this position might be perfect for you Join a logistics company as a Customer Service Agent. Your primary customer service experience in a similar role in the logistics/courier/freight industry. CAPABILITIES & COMPETENCIES to work productively under pressure. Ability to manage time effectively. Good communication skills with (speak, write, read) KEY PERFORMANCE INDICATORS Manage discrepancy reports and advising clients of damaged
Reference: CAW005723-LH2-1 Call Centre Agent - Client Service in Automotive Industry Fastest growing Brand in SA is looking for a Client Service Call Centre Consultant. The position will be based in Roodepoort Roodepoort, West Rand Requirements: Call Centre Experience Customer Centric Automotive industry background
both online and in-store. Job Objectives: Assist with managing the various queues within the Freshdesk through ensuring ‘first contact' resolution Assist with managing various mailboxes within the Clicks Group requested from management. Education: National Senior Certificate (Grade 12) Contact Centre qualification service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
Workshop Manager, Assistant Service Advisor, Midrand, Johannesburg. Company Name: CAR time Midrand. Requirements: protections. Assisting customer with quotations and bookings. Overseeing and managing the service Centre's scheduling service or when their vehicle is ready to be picked. Manage mechanics, service advisors and flyer staff. Control has previously worked for an aftermarket service centres such as BOSCH, e-Car, Car Service City, CARtime Clinic etc. will be given preference. Tips for Assistant Service Advisors: Technical Knowledge: Develop
The Fraud Telephone Assistant will be responsible for answering incoming calls related to fraudulent fraudulent activities and assisting clients in resolving their issues. You will be required to analyze fraud data
The Fraud Telephone Assistant will be responsible for answering incoming calls related to fraudulent fraudulent activities and assisting clients in resolving their issues. You will be required to analyze fraud data