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Assurance Sla Analyst Jobs in South Africa

Jobs 1-10 of 18

Service Desk Team Leader Cape Town

 Believe Resourcing Pty LtdCape Town Region  R200K - 250K CTC per Annum

guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities guidance and support to a team of service desk analysts; Develop and coach team members to improve performance Quality Assurance of Incident Management by spot checking Incidents and providing; Analysts with documented


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Salvage Case Management Agent: Non-motor Market Related

 Santam Insurance - Head OfficeSouth Africa

Handle queries from stakeholders Adherence to SOP and SLA Ensures client satisfaction and targets are met. as per SLA. Monitors receipts and dealer stocking of documents by the Salvage Supplier as per SLA. Handles


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Management Agent Parktown

 Santam Insurance - Head OfficeSouth Africa

queries from stakeholders. Adherence to SOP and SLA. Ensures client satisfaction and targets are met as per SLA. Monitors receipts and dealer stocking of documents by the Salvage Supplier as per SLA. Handles


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Technical Account Manager Durban

 Futurelink Global RecruitmenteThekwini

and retention. Manage the tickets, maintaining SLA's, communicating with clients via email, video, or


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Customer Service Representative Pinetown

 StratogoPinetown

with PW so that Raw Material can be secured. An SLA is a pre-requisite in support of forward planning


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Customer Service Representative Durban

 StratogoDurban

with PW so that Raw Material can be secured. An SLA is a pre-requisite in support of forward planning


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Customer Service Representative

 StratogoDurban

with PW so that Raw Material can be secured. An SLA is a pre-requisite in support of forward planning


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Client Services Representative Somerset West

 Afrocentric GroupSomerset West

▪ Ensure workflow is loaded and managed within SLA timelines on relevant workflow system. ▪ Provide


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Client Services Representative Competitive

 Afrocentric GroupSomerset West

▪ Ensure workflow is loaded and managed within SLA timelines on relevant workflow system. ▪ Provide


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Supervisor Centurion

 Sydsen RecruitCenturion

consistency in customer communications. Quality Assurance (QA) - Compile and present reports on customer


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