SDM is advised of same. Action canvassing where required. Visit clients with SDM and resolve problems/educate list and rectify errors where required. Ensure VIP client requirements are met. Action container departments and ensure that the ‘holding emails' are sent if required. Monitor all abandon cargo notifications, ensuring box' clear and always updated. Ensure that where required Manifest Corrector instructions are issued timeously with the Durban documentation department where required. Process refunds for vessel name changes by issuing
SDM is advised of same. Action canvassing where required. Visit clients with SDM and resolve problems/educate list and rectify errors where required. Ensure VIP client requirements are met. Action container departments and ensure that the ‘holding emails' are sent if required. Monitor all abandon cargo notifications, ensuring box' clear and always updated. Ensure that where required Manifest Corrector instructions are issued timeously with the Durban documentation department where required. Process refunds for vessel name changes by issuing
passengers with queries and compliments
Required to meet specific key performance indicators and time-sensitive call center environment
Requirements
Native level fluency in the German language: operationally required. Working hours may be subject to change depending on client requirements.
- Specific internet connection or fixed stable ADSL line required at own cost. Must be fixed line internet. No Wireless Wireless connections accepted.
- UPS Solution required during load shedding (Inverters available for
join their team on the Diesel side. Minimum Requirements: Reliable and presentable with a minimum of Saturdays) Please note only candidates with the required experience will be contacted and considered. If
Service Advisor to join their team. Minimum Requirements: Reliable and presentable with a minimum of employer Please note only candidates with the required experience will be contacted and considered. If
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Competencies Required
Only applicants that reach the minimum requirements will be considered
Correspondence
Engaging Diversity Teamwork Special Requirements: Overtime as and when required and travelling when necessary
Engaging Diversity Teamwork Special Requirements: Overtime as and when required and travelling when necessary
turnaround times are achieved and maintained. Tracker requires the services of Retention consultant in the Retention SOP. Manage all the escalations within the SLA requirements. Address general product information enquiries that deadlines and targets are met. Minimum Requirements: Matric Previous contact centre experience in
turnaround times are achieved and maintained. Tracker requires the services of Retention consultant in the Retention SOP. Manage all the escalations within the SLA requirements. Address general product information enquiries that deadlines and targets are met. Minimum Requirements: Matric Previous contact centre experience in