Our Automotive Client in Wynberg, Western Cape is Urgently looking for an Automotive Service Advisor needed for repairs • Must have worked in the Automotive Industry • Must have Automate experience • Must
service? We are seeking a skilled Customer Services Manager to oversee our clients' Inbound and Outbound CRM manufacturing sector. Reporting directly to the Line Manager for Sales and marketing, you'll drive excellence culture, ensuring unparalleled product knowledge, maintaining productivity targets, upholding governance or Diploma in Business Management. Minimum 5 years of operational management experience in a Call Centre complaints handling Knowledge of Call Centre Management systems Skills & Attributes: Strong leadership
Consultant to join their thriving team in the Automotive Industry. Purpose of the Role: Our client is related role. Premium brand experience is a must. Automotive industry background. Grade 12 qualification.
1 year experience as a Service Advisor in the Automotive / Motor Industry Diesel vehicle experience Drivers
1 year experience as a Service Advisor in the Automotive / Motor Industry Drivers license Good communication
relevant SOP. Manage all the escalations within the SLA requirements. Address general product information of customers Demonstrate excellent knowledge of product and service offerings, system knowledge, customer improved customer experience and retain the customer. Manage time and workloads to ensure that deadlines and customers and financial background. Excellent product and systems knowledge. At least 3-year Call Centre/Customer
relevant SOP. Manage all the escalations within the SLA requirements. Address general product information of customers Demonstrate excellent knowledge of product and service offerings, system knowledge, customer improved customer experience and retain the customer. Manage time and workloads to ensure that deadlines and customers and financial background. Excellent product and systems knowledge. At least 3-year Call Centre/Customer
the client's needs. ▪ Know and understand the product in order to provide the caller with clear information fraudulent activities. ▪ Make recommendations about the product to address the client's needs. ▪ Assist with the Packs) when needed. ▪ Ensure workflow is loaded and managed within SLA timelines on relevant workflow system pressure. ▪ Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence
the client's needs. ▪ Know and understand the product in order to provide the caller with clear information fraudulent activities. ▪ Make recommendations about the product to address the client's needs. ▪ Assist with the Packs) when needed. ▪ Ensure workflow is loaded and managed within SLA timelines on relevant workflow system pressure. ▪ Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence
& othermultimedia channels daily. Fully paid product and systems training provided. Daily interactions