Bestmed is a non-profit, mutual medical scheme registered with the Council for Medical Schemes. We have been providing healthcare to the lives of South Africans for over 60years. Bestmed strives to be an employer of choice by: • creating a Personally Ours culture where we can all contribute in our
Our client is a leading medical scheme based in Pretoria, dedicated to providing comprehensive healthcare quality service, and the well-being of their clients. In line with their growth and commitment to excellence are seeking a dedicated and experienced Client Service Consultant to join their team Functions: Make or
recruiting for a qualified and experienced Client Services Consultant (Learning and Organisational Development) This is multifunctional role that spans across client relationship management and training and organisational management and SLA adherence Client retention and excellent customer experience. Client risk management. Management services which includes, account management, consulting, and facilitation on all contracted secondary external and internal stakeholder relationships. Client relationship management, contract management and
Bestmed is a non-profit, mutual medical scheme registered with the Council for Medical Schemes. We have been providing healthcare to the lives of South Africans for over 60years. Bestmed strives to be an employer of choice by: • creating a Personally Ours culture where we can all contribute in our
Our client is a leading medical scheme based in Pretoria, dedicated to providing comprehensive healthcare quality service, and the well-being of their clients. In line with their growth and commitment to excellence are seeking a dedicated and experienced Client Service Consultant to join their team Functions: Make or
A Client Services Representative is responsible for answering client calls, listening to their concerns inbound and outbound phone conversations with clients as well as all electronic queries (Freshdesk Ticket inbound calls. ▪ Respond to client's emails and calls and identify the client's needs. ▪ Know and understand situation – first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record Team Leader. ▪ Building lasting relationship with clients based on trust and reliability. ▪ Report possible
recruiting for a qualified and experienced Client Services Consultant (Learning and Organisational Development) This is multifunctional role that spans across client relationship management and training and organisational management and SLA adherence Client retention and excellent customer experience. Client risk management. Management services which includes, account management, consulting, and facilitation on all contracted secondary external and internal stakeholder relationships. Client relationship management, contract management and
A Client Services Representative is responsible for answering client calls, listening to their concerns inbound and outbound phone conversations with clients as well as all electronic queries (Freshdesk Ticket inbound calls. ▪ Respond to client's emails and calls and identify the client's needs. ▪ Know and understand situation – first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record Team Leader. ▪ Building lasting relationship with clients based on trust and reliability. ▪ Report possible
the Export Client Services Assistants are fulfilled. Customer Service Resolve all client queries /complaints /complaints initiated by the client and ensure that the relevant SDM is advised of same. Action canvassing canvassing where required. Visit clients with SDM and resolve problems/educate clients whenever necessary. Check list and rectify errors where required. Ensure VIP client requirements are met. Action container departments Quotations Quote rates in consultation with the sales department and confirm to clients on email with copy to
requires the services of a Claims Fulfilment Consultant to join their team. The goal is to consistently whilst applying risk management principles at consultant level. Processing The following directly centres technical detail to the Customer, Loss Adjusters to consult or debate the outcome of the claim, ensure lateral Administration for advice of any policy amendments, client queries/requests, and complaints resolution Insurance