performing mostly outbound activities (together with inbound) contacting Businesses / Customers to inform them
concerns, and solving problems. They handle both inbound and outbound phone conversations with clients as Medical). Duties and Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and
concerns, and solving problems. They handle both inbound and outbound phone conversations with clients as Medical). Duties and Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and
account when needed Handling complaints Handling inbound and outbound calls Adhering to compliance policy
account when needed Handling complaints Handling inbound and outbound calls Adhering to compliance policy
various channels, including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online
various channels, including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online
AREAS, WEIGHTS AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate minimise returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain
AREAS, WEIGHTS AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate minimise returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain
CLO's with a clear vision to provide world-class Inbound and Outbound CRM support to respective business