Inbound Call Centre Westbank Jobs in South Africa
Customer service / support
- Job Crystal (10)
- Excellerate Services Ltd (4)
- Spar Group (4)
- Talented Recruitment (4)
- Thanda Human Capital (4)
- Unique Personnel (4)
- Careerbox (2)
- Dgl Hr (2)
- Dorma South Africa T/a Dormakaba (2)
- Excellent Staffing (2)
- Permanent
Call Centre Manager
Ilaunch Ltd
Cape Town City Centre
Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience the Operations centre Training and leading the Operations team Overseeing the Inbound, Outbound, Electronic Head Of Operations Map and continuously review call centre and operational processes to identify untapped Qualification Min 10 years in- and outbound call centre sales, customer service and staff management
share this job on whatsappCall Centre Manager
Job CrystalWestern Cape
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service experience Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction customer services Responsible for overseeing the Inbound, Outbound, Electronic communication strategies Executive for growth Map and continuously review call centre and operational processes to identify untapped
Call Centre Manager Sandton
Business Capital GroupSandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
Call Centre Manager
Excellent StaffingCape Town Region
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction Team Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback
Call Centre Manager Western Cape
Job CrystalWestern Cape
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service experience Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction customer services Responsible for overseeing the Inbound, Outbound, Electronic communication strategies Executive for growth Map and continuously review call centre and operational processes to identify untapped
Call Centre Manager Cape Town
Ilaunch LtdCape Town City Centre
Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience the Operations centre Training and leading the Operations team Overseeing the Inbound, Outbound, Electronic Head Of Operations Map and continuously review call centre and operational processes to identify untapped Qualification Min 10 years in- and outbound call centre sales, customer service and staff management
Call Centre Agent Khayelitsha, Western Cape
Thanda Human CapitalKhayelitsha
R7 000pm We have an exciting new call centre opening in Cape Town - Salt River and looking to employ candidates currently residing in Khayelitsha Cape Town as the call centre will be moving to Khayelitsha soon The purpose point of contact for Bank customers, taking inbound calls for, amongst other things, onboarding customers point of contact for Bank customers, taking inbound calls for, amongst other things, onboarding customers customer service skill with a minimum of 1 year Call Centre Customer Service experience. (Ideally from hospitality
Call Centre Manager Cape Town, South Africa
Excellent StaffingCape Town Region
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction Team Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback
Telesales Agent - Inbound/outbound-74837
Unique PersonnelSouth Africa
clients Job specifications: Inbound / Outbound existing base & Cold call Telephone Sales and Aftersales focus products and specials on every call Able to handle 50-70 calls per day Job Requirements: Matric Computer skills Willing to work under pressure with high call targets Team player, highly motivated, strong interpersonal
Junior Contact Centre Advisor
Job CrystalGauteng
Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre Advisor RESPONSIBILITIES, NOT LIMITED TO: Managing inbound and outbound calls within the Service Level Agreement (SLA) documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
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