sales both online and in-store. Job Objectives: Assist with managing the various queues within the Freshdesk including but not limited to Online Shopping, Social Media and Email Correspondence. Resolving customer queries to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence. Meet customers' and through ensuring ‘first contact' resolution Assist with managing various mailboxes within the Clicks experience in a Contact Centre with focuses on Social Media and/or Online Shopping support (Desirable) Job Skills
sales both online and in-store. Job Objectives: Assist with managing the various queues within the Freshdesk including but not limited to Online Shopping, Social Media and Email Correspondence. Resolving customer queries to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence. Meet customers' and through ensuring ‘first contact' resolution Assist with managing various mailboxes within the Clicks experience in a Contact Centre with focuses on Social Media and/or Online Shopping support (Desirable) Job Skills
communication, telephone, visiting the office and/or social media. Quality Evaluations Attendance Adherence to Schedule
communication, telephone, visiting the office and/or social media. Quality Evaluations Attendance Adherence to Schedule
in Marketing/Business Development /Business Administration/Operations Management and any other relevant in Marketing/Business Development /Business Administration is Recommended. 5 years Operational Relationship
should have a bachelor's degree in business administration or a related field. Have at least 3-5 years
support and the promotion Onsite Services Program Assist with Pre and Post-Sales Support as well as Network
specific niche fields. We regret that we are unable to assist in any fields outside of this scope. Fields can link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY. Applicant Responsibility:
specific niche fields. We regret that we are unable to assist in any fields outside of this scope. Fields can link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY. Applicant Responsibility:
recognize the contributions of all team members. Assist in championing the need for continuous improvement within the CRM platform. Be available to the team to assist with irate customers or customer complaints (if