be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity interaction. Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity interaction. Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
qualified and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance Excellence Handling inbound and outbound customer calls professionally Provide accurate information about follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Productivity Meet or exceed performance targets, including call handling time and resolution rates. Manage time handle a high volume of calls. Contribute to the overall efficiency of the call centre operations j) Team
qualified and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance Excellence Handling inbound and outbound customer calls professionally Provide accurate information about follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Productivity Meet or exceed performance targets, including call handling time and resolution rates. Manage time handle a high volume of calls. Contribute to the overall efficiency of the call centre operations j) Team
Minimum requirements: 2 Years experience in a call centre industry 2 Years on boarding of new clients experience Ensure that the Support Centre provide quality customer service on every call Consultant: Charlene Nel
responsible for: Respond to inbound calls and initiate outbound calls to assist with daily bookings, rescheduling Manage inbound and outbound emails, live chats, and calls to facilitate bookings, address queries, and resolve Qualification's and experience: 2-5 years experience in a call centre environment Excellent communication skills, both
responsible for: Respond to inbound calls and initiate outbound calls to assist with daily bookings, rescheduling Manage inbound and outbound emails, live chats, and calls to facilitate bookings, address queries, and resolve Qualification's and experience: 2-5 years experience in a call centre environment Excellent communication skills, both
every call; Ensure that Service and Support team adhere to SLA's set out for inbound contact centre. Responding and deliver against SLA's with clients 2 years call centre industry experience. 2 years' experience in onboarding
every call; Ensure that Service and Support team adhere to SLA's set out for inbound contact centre. Responding and deliver against SLA's with clients 2 years call centre industry experience. 2 years' experience in onboarding