interfacing with: Passengers ○ Passengers who use the contact center are generally those who are not comfortable processes as outlined in the Contact Centre Processes Use the Contact Centre Scripts to complete calls while looking for: A minimum of 5 years experience in a contact center role Excellent written and verbal communication
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of unparalleled customer support that leaves a lasting impression? Look no further Our team of dedicated call center agents is here to exceed your expectations and provide top-notch assistance with ev
Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments
Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments
passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre has a permanent opportunity available for a Parktown . The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches terms of care, professionalism, knowledge and contact resolution • Facilitates the sharing of best practice service productivity and performance in the contact centre through the achievement of agreed quality assessment
of complaints Answering/responding to inbound contact from customers professionally and responding to requests raised by customers Rooting inbound client contacts to the appropriate resources when necessary Accurate taken Adhere to contact centre schedules and protocols Provide first time client contact resolution where You must have a minimum of 2 years in the call centre and administration industry You must have experience
of complaints Answering/responding to inbound contact from customers professionally and responding to requests raised by customers Rooting inbound client contacts to the appropriate resources when necessary Accurate taken Adhere to contact centre schedules and protocols Provide first time client contact resolution where You must have a minimum of 2 years in the call centre and administration industry You must have experience
appointing a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints met. Minimum Requirements: Matric Previous contact centre experience in a sales or retention environment product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year Tracker