New Potential Tenants: Sourcing New tenants Dealing with agents (Sending cost sheets/arranging viewings) Sending the vacancy schedule out Loading lease agreements on MDA Getting documents/TPN checks/typing up the offer to lease and lease agreement Follow up on outstanding lease agreements. Be able t
Customer Service Resolve all client queries /complaints initiated by the client and ensure that the relevant SDM is advised of same. Action canvassing where required. Visit clients with SDM and resolve problems/educate clients whenever necessary. Check daily booking summary list and rectify errors w
Customer Service Resolve all client queries /complaints initiated by the client and ensure that the relevant SDM is advised of same. Action canvassing where required. Visit clients with SDM and resolve problems/educate clients whenever necessary. Check daily booking summary list and rectify errors w
rapport, and closing.
and providing product/service information. Data Entry: Accurately log call details and customer information
and providing product/service information. Data Entry: Accurately log call details and customer information
date of Receipt. Sales Orders must be captured on Syspro within receipt of the order. Check Stock availability and ensure the order is credit-released. Send Order to Production Planning All orders are to be buddy-checked buddy-checked and signed off. Buddy checks colleagues' orders within an hour of receipt. Agree on delivery dates logistics Check all orders on Back Order Follow up on delivery dates for orders with no material and Send back-order reports to the Rep every day. Advise Customer and Rep on the progress of orders. Respond
date of Receipt. Sales Orders must be captured on Syspro within receipt of the order. Check Stock availability and ensure the order is credit-released. Send Order to Production Planning All orders are to be buddy-checked buddy-checked and signed off. Buddy checks colleagues' orders within an hour of receipt. Agree on delivery dates logistics Check all orders on Back Order Follow up on delivery dates for orders with no material and Send back-order reports to the Rep every day. Advise Customer and Rep on the progress of orders. Respond
motivate the customer services team, manage incoming orders, and develop customer service improvement programs succeed. Customer Order management : Ensure accurate capture and confirmation of customer orders, support sales maintain effective order book management. Order monitoring and Communication: Monitor order progress, expedite expedite at-risk orders, and communicate order status to customers regularly. Customer Query and Credit function. Co-Ordination with Supply Chain : Monitor order placement in line with warehousing capacity. Communicate
motivate the customer services team, manage incoming orders, and develop customer service improvement programs succeed. Customer Order management : Ensure accurate capture and confirmation of customer orders, support sales maintain effective order book management. Order monitoring and Communication: Monitor order progress, expedite expedite at-risk orders, and communicate order status to customers regularly. Customer Query and Credit function. Co-Ordination with Supply Chain : Monitor order placement in line with warehousing capacity. Communicate