will require confidence interfacing with: Passengers ○ Passengers who use the contact center are generally help resolve passenger issues The Level 2 Technical support team ○ Escalating any passenger feedback or troubleshooting Day to day: Handle inbound phone calls from passengers and return calls through a cloud-based phone phone system Respond to messages from passengers through emails, social media channels, and chat-bot on the Create passenger profiles for new passengers Manage/update passenger profiles for passengers Create trip
airline brand on various work streams Assistance to passengers with pre & post flight departure travel-related provided. Daily interactions with international passengers with queries and compliments Required to meet
brand on various work streams
Assistance to passengers with pre & post flight departure travel-related
Daily interactions with international passengers with queries and compliments
Required to