Jnr Support Engineer (Centurion) Test faulty stock received from Distributors and other customers. Supporting
into the system. To verify and update any client personal information changes on the system policy record document and to make the relevant claim notes on the system. To ensure a client's claim expectation is adequately
into the system. To verify and update any client personal information changes on the system policy record document and to make the relevant claim notes on the system. To ensure a client's claim expectation is adequately
Requirements: Degree in Business Management, Information Systems, or a related field. (Essential). 5 or more years understanding of industry trends and technologies/systems. KYC Processes Knowledge. Duties and Responsibilities: Monitoring: Monitor daily transactions within the system and identify suspicious activities. Customer Service Monitoring: Monitor daily transactions within the system and identify suspicious activities. Customer Service channel. Degree in Business Management, Information Systems, or a related field. (Essential). 5 or more years
Requirements: Degree in Business Management, Information Systems, or a related field. (Essential). 5 or more years understanding of industry trends and technologies/systems. KYC Processes Knowledge. Duties and Responsibilities: Monitoring: Monitor daily transactions within the system and identify suspicious activities. Customer Service Monitoring: Monitor daily transactions within the system and identify suspicious activities. Customer Service channel. Degree in Business Management, Information Systems, or a related field. (Essential). 5 or more years
standard operating procedures on the relevant systems. ▪ Response efficiently and accordingly to the managed within SLA timelines on relevant workflow system. ▪ Provide support to the back office (Freshdesk Client Service Representative ▪ Familiar with CRM systems and practices Competitive
standard operating procedures on the relevant systems. ▪ Response efficiently and accordingly to the managed within SLA timelines on relevant workflow system. ▪ Provide support to the back office (Freshdesk Client Service Representative ▪ Familiar with CRM systems and practices Competitive
Knowledge: Develop a basic understanding of vehicle systems: While a full mechanic's knowledge isn't necessary common vehicle components like brakes, tires, engines, and fluids. This helps you understand customer
on all aspects of the products, processes and systems required to deliver outstanding customer service Implements and monitors the stakeholder management systems. (Reporting) • Ensures the effective, efficient (advantageous) TECHNICAL COMPETENCIES (Knowledge/Systems/Legislation) BEHAVIOURAL COMPETENCIES (Skills/ Literacy (MS Office Suite). • Knowledge of SAP ERP Systems? • CRM platforms (Salesforce advantageous) • Knowledge handling • Knowledge of Call Centre Management systems • Resilient. • Proactive. • Action-oriented. •
interpersonal skills. Proficiency with computer systems. Valid driver's license with a clean record. R8